Entire staff here is fantastic. I live in DC and Jordan was great accommodating my chaotic schedule and ended up squeezing me last second. They even stayed after hours to make sure the car was ready for me so I didn’t have to make another trip out. Will be heading back for all future services. Thanks guys.
This place is amazing. I have a Lotus Evora 400 and the service team has been fantastic. Jordan is great and extremely customer focused. I know they also service other high end vehicles there such as Aston Martin, so I am also now using them to service my other vehicles as well. I highly trust them over any other place. You are in good hands here! THANK YOU!
Hello all... I bought a 2017 Lotus Evora a couple of months ago and brought it to North Jersey Lotus for a thorough inspection to ensure mechanical soundness. The team at North Jersey was superb... in every way. From Jordan, service manager, to Anthony, service tech, the quality of the service could not have been any better. Truly exceptional. I live in the Philadelphia area where Lotus technicians are very scarce. The time spent driving there was well worth it... highly recommend.
I can’t say more about the Service Team at Lotus of North Jersey. I had a mechanical issue on my brand new Evora GT that left me on the side of the road. Jordan was able to get my car transported immediately and once my car arrived at the dealer, the cause was identified and was fixed the next day. If you want a professional service team for your Lotus that you can trust, look no further. I really can't thank them enough, great team!
I've been taking my Lotus to Summit Lotus for the past 2 years. Jordan in the Service Department is extremely professional, knowledgeable, and experienced. I drive by another Lotus dealership on my way specifically to Summit due to their outstanding service and customer commitment. Best!